Our Policy

We recommend booking your appointment in advance through our online booking system. Walk-ins are welcome based on availability but cannot be guaranteed.

Please arrive 10-15 minutes before your scheduled appointment to complete any necessary paperwork and prepare for your service.

We understand that schedules can change. We kindly request that you provide at least 24 hours notice for cancellations or rescheduling.

Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee of up to 50% of the service price.

No-shows without prior notice will be charged the full service amount.

If you arrive late, your service may be shortened to accommodate the next guest's appointment. The full service price will still apply.

Arrivals more than 15 minutes late may be treated as a no-show.

Please inform us of any allergies, skin conditions, or health concerns before your treatment. Our therapists will tailor the service to ensure your safety and comfort.

We maintain the highest hygiene standards and sanitize all equipment between each client.

We accept all major credit cards, debit cards, and digital wallets (Apple Pay, Google Pay). Cash is also accepted.

Payment is due at the time of service. Gift cards and membership credits may also be applied.

Your satisfaction is our priority. If you are unsatisfied with your service, please let us know within 48 hours and we will work to make it right.

Gift cards and memberships are non-refundable but may be transferred.